Terms & Conditions — Home Morph

1. Definitions

• "App" — the Home Morph mobile application published by ProtoSwarm Limited.
• "We", "Us", "Our" — ProtoSwarm Limited.
• "You", "User" — the person using the App.
• "Tokens" — the in-app virtual credits used to pay for AI room redesigns.
• "Services" — the AI room redesign functionality and related backend services.
• "Device" — the mobile device on which the App is installed.

2. Acceptance of Terms

By downloading, installing, or using the App you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, do not use the App.

You must be at least 13 years old to use the App. If you are under 18, you must have permission from a parent or legal guardian, and token purchases must be made or approved by them.

We may modify these Terms at any time. Material changes will be announced within the App. Continued use after changes take effect constitutes acceptance.

3. License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to install and use the App on Devices you own or control, for personal, non-commercial purposes. All rights not expressly granted are reserved.

4. Tokens & Payments

4.1 How Tokens Work

• AI room redesigns are paid for with Tokens. Each redesign consumes Tokens from your balance.
• Tokens are purchased as consumable in-app purchases through Google Play or the Apple App Store in packages of various sizes.
• After a purchase, the store receipt is verified by our backend and the corresponding Tokens are credited to your Device's balance. The token balance held by our backend is the authoritative balance.
• We may, at our discretion, grant free Tokens (e.g. a welcome allowance or promotions). Free Tokens have no monetary value and may be modified or withdrawn at any time.
• Rewarded ads: where available, you may earn free Tokens by voluntarily watching rewarded video ads served by Google AdMob. A Token is credited only after Google's servers confirm to our backend that the ad was fully watched; closing an ad early earns nothing. Ad availability is controlled by the ad network and is not guaranteed at any given time, and we may change the reward amount or discontinue rewarded ads at any time. Attempting to simulate, forge, or automate ad views is a violation of these Terms (Section 4.4).

4.2 Nature of Tokens

• Tokens are a limited, revocable license to use the Services — they are not money, property, or a stored-value instrument, and they have no cash value.
• Tokens are non-refundable and non-exchangeable. They cannot be redeemed for cash, sold, or traded, and cannot be transferred to another person's account.
• Protecting your balance: if you sign in with Google or Apple in the App, your Token balance is keyed to that account and is automatically restored on any device where you sign in with the same account. We strongly recommend signing in before or after purchasing.
• If you do not sign in, Tokens are tied to the anonymous device registration on which they were purchased, and if you uninstall the App, reset, lose, or change your Device, your remaining Token balance may be permanently lost. We are under no obligation to restore unlinked balances, though you may contact us and we will attempt to assist on a good-faith, best-effort basis.
• Tokens do not expire, but we reserve the right to close the Services in accordance with Section 12, in which case unused Tokens will lapse without compensation.

4.3 Payments & Refunds

• All payments are processed by Google Play or the Apple App Store. We never receive or store your payment details.
• Prices are displayed in the store before purchase and may vary by region. Prices may change at any time; changes do not affect Tokens already purchased.
• All Token purchases are final and non-refundable, except where a refund is required by applicable law or granted by Google/Apple under their own refund policies. Refund requests must be directed to the store through which you purchased.
• A redesign is "completed" once a generated image is returned to your Device, regardless of its content, quality, or aesthetic merit. A Token consumed by a completed redesign is spent, even if you are unsatisfied with the result of the AI-generated image. If a redesign fails due to a technical error on our side (i.e. no image is returned), the Token is not consumed (or will be re-credited).

4.4 Fair Use & Abuse

We may suspend or revoke Tokens and access to the Services, without refund, if we reasonably believe Tokens were obtained fraudulently (including refund abuse, receipt tampering, or exploitation of a technical fault) or the App is being used in violation of these Terms.

5. AI-Generated Content

• Redesigned images are generated by artificial intelligence (including Google's Gemini AI). Results are inherently variable and are not guaranteed to be accurate, realistic, achievable, or to match your expectations.
• AI output may contain errors, artifacts, distortions, or inaccurate or unrealistic representations of your room, its dimensions, or its contents. You assume all risk arising from any use of, or reliance on, generated images.
• Generated images are for visualization and inspiration only. They are not architectural, structural, engineering, or interior-design advice. Do not rely on them for construction, renovation, safety, or purchasing decisions without consulting a qualified professional.
• You retain ownership of the photos you submit. Subject to third-party rights and applicable law, you may use the generated images for personal purposes.
• You are responsible for the images you submit. You must not submit images that are unlawful, infringe third-party rights, or contain content unrelated to interior spaces intended to misuse the AI service.

6. Restrictions on Use

You must not:

• Reverse engineer, decompile, or modify the App or its backend protocols;
• Circumvent, or attempt to circumvent, token accounting, purchase verification, or request signing;
• Use bots, scripts, or automation to access the Services;
• Resell, sublicense, or provide the Services to third parties as a service;
• Interfere with or disrupt the Services or servers;
• Use the App for any unlawful purpose or to generate unlawful content.

7. Third-Party Services

The App relies on third-party services, including Google Play / Apple App Store (payments) and Google Gemini AI (image generation). We are not responsible for the availability, performance, or policies of third-party services. AI processing requires transmitting your submitted images to our servers and to Google's Gemini API, as described in our Privacy Policy; by using the redesign feature you consent to this processing.

8. Intellectual Property

The App, including its software, design, branding, and content (excluding your photos), is owned by ProtoSwarm Limited and protected by intellectual property laws. "Home Morph" and related marks may not be used without our prior written permission.

9. Disclaimers & Warranties

THE APP AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI RESULTS WILL MEET YOUR REQUIREMENTS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PROTOSWARM LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, TOKENS, PROFITS, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE APP. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR TOKEN PURCHASES IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for death or personal injury caused by negligence, or your statutory consumer rights.

11. Indemnification

You agree to indemnify and hold harmless ProtoSwarm Limited from any claims, damages, or expenses (including reasonable legal fees) arising from your violation of these Terms, your submitted content, or your misuse of the App.

12. Termination & Service Changes

• You may stop using the App at any time by uninstalling it.
• We may suspend or terminate your access to the Services if you violate these Terms.
• We may modify, suspend, or permanently discontinue the App or Services (in whole or in part) at any time. Where reasonably practicable, we will provide advance notice within the App before permanently discontinuing the paid Services.

13. Governing Law & Disputes

These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, except where mandatory consumer-protection law in your country of residence provides otherwise. We encourage you to contact us first to resolve any dispute informally.

14. Miscellaneous

• These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the App.
• If any provision is held unenforceable, it will be limited to the minimum extent necessary and the remaining provisions remain in full effect.
• Our failure to enforce any provision is not a waiver of it.
• We are not liable for delays or failures caused by events beyond our reasonable control (force majeure).

15. Contact

Email: contact@protoswarm.com
Subject line: "Terms & Conditions Inquiry — Home Morph"

ProtoSwarm Limited, Company No. 15050578, United Kingdom.

Privacy Policy — Home Morph